If you are unclear on who you should contact, call our office at 616-863-8630 or email service@transfersim.com
New Quotes:
You can also upload the data along with a completed RFQ document directly to our sharefile.
Data:
Revised data (Recheck data) can be uploaded directly to our sharefile or sent to data@transfersim.com
If you would like assistance is exporting data to step from your current CAD software, please reach out to testdata@transfersim.com
Corrective Action Reports (CARs):
The easiest way to ask questions about a report is to reply directly to the email which delivered the report. If your questions are complex, and you would rather discuss in a virtual meeting, contact us to schedule a 30-minute review.
Launch Support (HLRO):
We include free HLRO support on every project completed by our service department. If you are unable to meet the estimated SPM listed on the Press Setup Package, please give us a call at 616-863-8630 or email
HLROsupport@transfersim.com. For more information about HLRO support, visit our Launch Support FAQ
Other Products and Services:
If you would like more information about T-SIM Software products or additional services, please reach out to sales@transfersim.com.
Additional services include: press verification service, automation template creation (for T-SIM software users), automation design, process planning services, case study development, general equipment/press specification services (to purchase ideal equipment), and many other customized deliverables.
Please note: most emails will come from
service@transfersim.com. Please make sure to add transfersim.com to your email approved whitelist.
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